Looking for documents is a giant time waster for most people—which is where a project documentation process comes in. Learn how to create a project documentation template so that you always know where documents live—for every project, on any team, company-wide.
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Endlessly searching for documents is more than annoying—it also impacts your focus time. In fact, searching for information is a key contributor to work about work, which takes up almost 60% of an employee’s time every day. But what happens when you’re working cross-functionally, with teams and projects you aren’t familiar with? Sourcing and organizing all the documents you need to work effectively across teams and departments is critical—but it doesn’t have to be time-consuming.
That’s where a project documentation template comes in. Using a project documentation template ensures that everyone uses the same project documentation process company-wide, so you always know where to find vital documents (regardless of who’s making them).
A project documentation template is a saved outline for your project documentation process—the process for how you create and where you save project documents. You can customize your template so it lists all the documents that need to be created and located before every new project. This keeps all your information organized in one, central location, so it’s easy for stakeholders to access.
Short answer—yes, especially if you coordinate work across multiple teams. When you launch a project, you usually connect with many different teams to source and create project documents. For example, you might create a change request form for the product team or work with the marketing team to develop a project communication plan. But when each team has their own way of documenting information, it can be hard to find and collect project knowledge.
At a minimum, this is confusing. But it can also be downright disruptive, causing delayed and unnecessary stress when team members are endlessly searching for information. That’s where a project documentation template comes in—everyone in your company can use the same process to find, sort, and house all relevant documents in one central source of truth. When a team member uses the template, it serves as a reminder—these are documents I need to create and include, and this is where they should live.
A project documentation template is the first step in disrupting the container model and breaking workplace silos. The container model—a data model in which work can only live in one place—limits teams by forcing every task, project, and folder to live within a one-to-one relationship. But when you use your project documentation template alongside other project management templates, you can improve your business processes to foster cross-functional collaboration. That’s why we created the Asana Work Graph® data model—a system where all your work has the ability to connect to many different relationships at once.
The Asana Work Graph® is a way to capture the relationship between the work your team does, the information about that work, and the people doing the work. Essentially, it’s a way to understand how all of the pieces of your work fit together, connecting the what, why, and who of work.
To effectively oversee your project documentation process, you need to customize it so it fits your company’s needs. You can specify exactly what documents should be created, structure it in an easy to understand way, and get feedback from team members on how to make the template work best for them. In addition, these best practices can help you get the most benefit from your template:
Your project documentation template should be customized to your needs, but here are some useful sections to include as you get started:
Examples of documents you can attach to your template:
A project documentation template is a saved outline of your project documentation process. The template is usually structured to include the document’s description and use case, its location, and the person in charge of managing that document. This makes it clear to stakeholders what each document is, and who to go to with questions.
Yes! Project documentation templates help foster team collaboration by making it easier to coordinate cross-functional work. By using one template across teams and departments, you can help make the project documentation process consistent company-wide. This will help everyone to work together more efficiently.
Your project documentation template should contain the key elements of your project documentation process. Usually, this is set up in sections for the document’s description, location, assigned team members, and associated initiatives.
The project documentation process usually contains a beginning or planning, execution, and post-completion phase. You can structure your project documentation template around these phases, breaking your documents into the different phases so they’re easier to find.